- Duration: 5 days
Course overview
Communicating effectively is an invaluable business tool. Strong communication skills help individuals and companies get noticed, achieve professional success and they will help ensure consistent positive results. Communications is evolving rapidly in line with digitization. Business Communications Skills online course is designed to equip individuals with appropriate tools to communicate effectively across the gamut of business channels from interpersonal communications, meetings and ensure effective use of digital channels. The course guides individuals on how to successfully compile business plans, tenders, proposals and executive summaries.
Course Learning Outcomes
At the end of this course the participants will be able to:
• Identify communication barriers and ways to break them
• Develop non-verbal and para-verbal communication skills
• Use the STAR method
• Listen actively and ask relevant questions
• Use appreciative inquiry as a communication tool
• Competently speak and network
• Establish common ground with acquaintances
• Use “I” message
• Understand emotional intelligence
Course content
• Module 1: Global context
• Module 2: Process of communication
• Module 3: Interpersonal communication
• Module 4: Meeting communication
• Module 5: Communication technologies
• Module 6: Personal communication
• Module 7: Communicating through reports
• Module 8: New opportunities
Target audience
Communication personnel and individuals without much experience in this field. Designed for participants who want to learn the basic understanding of corporate communications and how to harness its power.
Training Methodology
State-of-the-art business facilitation methods are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions, the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.
WHY STUDY WITH US?
Diamond Training Institute give you the opportunity to further your education and acquire the knowledge and skills that are relevant in the workplace.
ON-TRACK FOR GROWTH
The individual leaves this course with a Personal Action Plan to encourage immediate transfer of training to the job.
Download Course Outline Here
